Job Description

This role would need to be based out of Bethel, PA or Auburn, NH.

It requires considerable travel, working one week in Bethel, PA and one week in Auburn, NH. Working onsite at 2 customer locations. So, it's one week-long travel every other week. The company pays for hotel, truck (to haul materials), meal allowance. The drive is 6 – 7 hours and travel is during business hours. Travel on Monday, return on Friday.

Sandvik Mining, a global leader in mining and rock excavation, has an opening for a Consignment Specialist. The Consignment Specialist is responsible for the accurate management of rock tools consignment facilities, serving as both an inventory expert and a customer service liaison. This is a customer-facing position requiring regular 50% overnight travel . Travel will be primarily driving a company vehicle to customer mines and facilities.

Key Responsibilities

Inventory & Operations

• Manage and maintain accurate inventory levels at customer consignment sites.
• Receive, classify, and inventory equipment parts on-site.
• Inspect products for damage, defects, or shortages and report discrepancies using Sandvik’s resolution process.
• Accurately record and verify incoming goods against dispatch notes.
• Store all products in the correct bin locations and maintain clean, safe, and organized work environments.
• Perform cycle counts and resolve discrepancies promptly.
• Track and reduce OSMI (obsolete, slow-moving inventory).
• Coordinate recycling efforts, including carbide bins, rod dividers, and rod sleds.

Customer Service

• Act as a key point of contact for customers at consignment locations.
• Ensure timely response to customer requests and issues.
• Build and maintain strong customer relationships, focusing on service quality, safety, and continuous improvement.
• Provide weekly status reports to the Operations Manager on container safety, housekeeping, stock levels, recycling updates, and customer feedback.

Collaboration & Support

• Work closely with Territory Sales & Service Representatives (TSSR), Operations Managers, and Customer Service Specialists to deliver excellent service and accurate product accountability.
• Support Sandvik’s commitment to continuous improvement by sharing ideas and suggestions for optimizing site performance.

Safety & Compliance

• Follow all Sandvik and customer safety policies and procedures.
• Identify and report unsafe work practices, incidents, and near misses.
• Ensure compliance with all environmental, health, and safety requirements.

Key Result Areas

• Accurate inventory management and reporting.
• Timely resolution of discrepancies.
• High standards of site cleanliness, safety, and compliance.
• Strong customer satisfaction and relationship management.

Requirements (Skills & Experience)

• High school diploma or equivalent (technical training or certifications a plus).
• Minimum 3 years of relevant experience in inventory management, warehousing, consignment, or customer service.
• Ability to lift 50+ lbs and work outdoors in various weather conditions.
• Strong organizational, problem-solving, and troubleshooting skills.
• Detail-oriented with excellent verbal and written communication skills.
• Customer-focused with a high level of responsiveness.
• Computer literacy (Microsoft Office; SAP/ERP knowledge a plus).
• Valid driver’s license and ability to travel 50% overnight via company vehicle.

How to Apply

For consideration, please apply for the Consignment Specialist position, Job Req. ID# R0082272.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

This role would need to be based out of Bethel, PA or Auburn, NH.

It requires considerable travel, working one week in Bethel, PA and one week in Auburn, NH. Working onsite at 2 customer locations. So, it's one week-long travel every other week. The company pays for hotel, truck (to haul materials), meal allowance. The drive is 6 – 7 hours and travel is during business hours. Travel on Monday, return on Friday.

Job Tags

Similar Jobs