Tenant Coordinator / Concierge Job at TORP Group, San Marcos, CA

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  • TORP Group
  • San Marcos, CA

Job Description

Looking to work for a company that values their customers and employees? Love servicing customers and enjoy a busy work environment? The this could be the job for you! Highly reputable commercial property management firm is seeking a professional Concierge / Tenant Coordinator for their campus style property. Company provides high level of services to the tenants in their buildings! This position will support the property management team for a very busy office space by servicing customers and working with vendors. Company provides excellent benefits, growth potential, and MUCH MORE!!

What will I be doing?

  • Greeting and welcoming all guests
  • Answering customer concerns via phone or email
  • Communicating with vendors to resolve tenant facility needs
  • Reserving space for tenants at various building events or amenities
  • Communicating with other team members through on-site meetings to review events or activities
  • Assisting in tenant move-in and move-out
  • Directing building visitors
  • Notifying tenants of upcoming building maintenance or repair items
  • Assisting tenants with billing questions
  • Scheduling and preparing conference rooms for meetings and events
  • Monitoring security cameras and general lobby activities
  • Providing high level service to both internal and external clients
  • Managing inventory of supplies for various spaces
  • Prepare and coordinate tenant tours
  • Managing office inventory and cleanliness
  • Processing tenant and vendor invoices

Desired Skills:

  • Strong people and communication skills
  • Ability to work well with others
  • Strong listening and problem resolution skills
  • Promptness and efficiency

Must have:

  • 2+ years front office / hospitality experience
  • BA or BS
  • MS Office - intermediate to advanced skills
  • Willingness to learn
  • Real Estate experience a plus
  • Bilingual in English and Spanish a plus

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