Onboarding Specialist Job at Compunnel Inc., Chicago, IL

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  • Compunnel Inc.
  • Chicago, IL

Job Description

We are seeking a Client Success Manager to support a diverse client base ranging from small businesses to large enterprises. In this role, you will guide customers through onboarding, training, and implementation while collaborating with cross-functional teams.

Responsibilities:

  • Drive customer onboarding and training programs.
  • Represent the customer’s voice internally across product, operations, and leadership.
  • Build and manage customer relationships, driving adoption and activation.
  • Collaborate with marketing, finance, and engineering teams.
  • Support strategy and vision for customer success programs.

Requirements:

  • 3–5+ years of Client Success Management or Onboarding experience.
  • Strong project management and customer relationship skills.
  • Startup or fast-paced environment experience.
  • Implementation/deployment experience.

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