Customer Service Executive Job at Russell Tobin, Columbus, OH

K1JPODBSVDlLSnFCYkF1bWptdHNobkdlemc9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Job Title: Customer Support Representative

Location: Columbus, OH

Pay Rate: $19.16/hour

Remote Start (First 4–5 Weeks): Begin your journey with us from the comfort of your home! All training sessions and classes will be conducted remotely

In-Office Experience (Post-Training): After training, your role will transition to a full 5-day in-office schedule, allowing for hands-on learning, team collaboration, and stronger workplace connections.

Hybrid Flexibility (After 6 Months): Upon completing six months of service, transition to a hybrid work model with 3 days in-office and 2 days remote, giving you the perfect balance of flexibility and collaboration.

We’re seeking motivated, client-focused professionals to join our team. In this role, you’ll be the first point of contact for clients, providing exceptional service for financial services and account management needs.

Responsibilities:

Handle a high volume of inbound calls.

Assist clients with Cash Management products, online/mobile access, and general inquiries.

Deliver top-tier customer service while meeting performance metrics.

Learn and adapt quickly to new tools and processes.

Work collaboratively with teammates to ensure client satisfaction.

Qualifications:

Customer service or call center experience .

Strong communication, multitasking, and problem-solving skills.

Comfortable with digital tools and multiple systems.

Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Tags

Work at office,

Similar Jobs

Versa Designed Surfaces

Digital/Customs Project Manager Job at Versa Designed Surfaces

 ...Design/Textile/Wallcovering Industry Experience Required ABOUT THE COMPANY Versa Designed Surfaces is a leader in innovative, sustainable wallcoverings that transform spaces and elevates the human experience. We design, manufacture and deliver beautiful, purposeful... 

Samuel Knight International

Project Manager Job at Samuel Knight International

 ...Job Title: Owner's Representative - Solar Project Manager Role Overview: Our client is seeking a highly experienced and detail-oriented Owner...  ...that all aspects of the project are executed efficiently, on time, and within budget, while maintaining the highest standards of... 

Visiting Angels Eastside WA

Companion Caregiver Job at Visiting Angels Eastside WA

 ...reminders, meal planning/cooking, personal care, and providing companionship. We provide a variety of shifts: short, long, overnight, and live-ins. We work around your identified availability and the cities where you would like to work. This is an exciting opportunity to... 

HARDESTY & HANOVER

Cost Estimator Job at HARDESTY & HANOVER

 ...rail, bridges and building facilities. With over 138 years of experience, H&H is a trusted full-service infrastructure engineering firm. Our clients, including infrastructure owners, contractors, and colleagues, rely on us for intricate and innovative engineering... 

Vitaly Health

Locum Tenens Nurse Anesthetist (CRNA) Job at Vitaly Health

 ...Our team is looking for multiple CRNA's to join our Hospital on an ongoing Locum Tenens basis beginning in January 2025. The role involves a 3 shift per week minimum of 8-12 hours per day for a preference of 6+ months. The program is high volume/high acuity and fast paced...