Job Description

If you are looking for an opportunity to serve others, support team members, and make a meaningful impact on company culture, Entrusted may be your new work family.

We are a family-owned restoration company that does work that matters—building trust with our clients during difficult moments like water damage in their homes. Behind that work is our most important asset: our people.

The Culture & Engagement Coordinator plays a key role in supporting, executing, and improving the programs that help our team members feel cared for, connected, and supported across all locations.

If you are service-minded, detail-oriented, and eager to learn and grow while supporting a mission-driven team, keep reading.

What would I be doing?

The Culture & Engagement Coordinator supports the execution of Entrusted’s culture, engagement, and people initiatives by ensuring strong follow-through, communication, and day-to-day coordination.

Key responsibilities include:

• Support the execution of culture and engagement initiatives, programs, and events
• Serve as a consistent, responsive point of support for team members and leaders
• Coordinate logistics for team member experiences (events, recognition, onboarding support, celebrations, etc.)
• Assist with communication related to culture initiatives, updates, and schedules
• Track details, timelines, and follow-ups to ensure commitments are completed
• Support leaders and the HR team with administrative and coordination needs
• Identify opportunities to improve processes and bring thoughtful suggestions forward
• Maintain documentation, lists, and systems related to culture and engagement efforts
• Other duties may be assigned

What does winning look like?

• Team members feel supported, cared for, and valued through consistent execution of culture initiatives
• Culture and engagement programs run smoothly, on time, and with attention to detail
• Leaders experience reliable follow-through and clear communication
• The HR team can depend on this role for responsiveness, organization, and support
• Processes and communication improve over time through thoughtful feedback and learning

What skills does it take to win?

This is an entry-level role, and we are looking for someone with the right heart, habits, and growth mindset.

Key competencies include:

• Mind of a Servant: Willingness to help wherever needed and support others selflessly
• Team Player: Reliable, approachable, and responsive to team and leadership needs
• Action Oriented: Able to execute quickly, follow through, and maintain urgency
• Ensures Accountability: Takes ownership of tasks and completes commitments
• Communicates Effectively: Shares information clearly, proactively, and professionally
• Decision Quality: Demonstrates sound judgment and knows when to ask for guidance
• Attention to Detail: Organized, accurate, and consistent
• Growth Mindset: Open to feedback and eager to learn new skills
• Process Awareness: Notices inefficiencies and suggests improvements

Ideal candidates will have 1–2 years of HR or related experience. Experience in administrative support, event coordination, customer service, hospitality, or similar service-oriented roles is preferred but not required. Backgrounds that demonstrate serving others, strong attention to detail, and supporting leaders are highly valued. Experience in a fast-paced, team-oriented environment is a plus.

What about compensation and benefits?

As a valued team member of Entrusted, we want to give each individual the tools to make a difference, both inside and outside of work. This is why we provide a competitive compensation and benefits package, which includes a number of perks:

• Competitive compensation
• 401k retirement program
• Health, dental, and vision insurance
• Company provided life insurance and short / long term disability
• Paid vacation, paid sick time, paid holidays, and paid paternity/maternity leave
• Company paid access to Dave Ramsey’s SmartDollar Financial program (including 1 on 1 financial coaching)
• Gym reimbursement
• And more

"Make an Impact" Culture

We are passionate about growing and making an impact together, which is why we are so strongly committed to our core values.

We are a team who values working hard , because of how it positively affects others.

We value integrity , because doing the right thing regardless of who is watching is foundational to making a lasting impact on others.

We value people , because we are committed to a culture of care - we do good to one another.

We value development , because we know current team will be the ones who will drive the growth of the business.

And having fun? Absolutely. Check out our culture video on our website.

When Entrusted Started Making an Impact

We started with humble beginnings as a small carpet cleaning company in South Florida approximately 20 years ago.

Since then, a few things have changed.

New service offerings, three growing locations in West Palm Beach, Orlando, and Houston, and thousands of clients impacted by our A+ team.

We are proud of where we have come from, and are looking forward to impacting lives for years to come.

If you are interested in learning more about how you could make a difference, apply today!

Entrusted is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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