Job Description

Join a fast-growing, agile and innovative company that is at the forefront of image-guided surgical navigation for dentistry. You will interface directly with the Customer Success and Training Manager and be supported by an all-star team of clinical training specialists in a dynamic and challenging start-up environment.

We seek a candidate who's main responsibilities include:

• Must be located in Seattle, WA, Phoenix, AZ, Las Vegas, NV or Denver, CO area
• Up to 100% travel (most likely closer to 75%) as required domestically and internationally to install equipment and integrate into customer office.
• Provide comprehensive on-site training to new customers, including doctors and staff on the use of both hardware and software.
• Establish positive initial customer relations by initiating the post-sale training efforts to ensure customer trainings are handled appropriately.
• When not traveling, available for remote support from home office.
• Assist technical support remotely by providing clinical and training support to doctors and dealers.
• Provide post training virtual live surgery support to customers.
• Provide comprehensive virtual training to customers, including doctors and staff on the use of both hardware and software.
• Respond to ongoing customer education needs.
• Identify and provide feedback on product usage and potential new uses, enhancements or deficiencies to engineering and product manager for ongoing product development.
• Tradeshow, clinical course & Dealer support, where needed

Additional desirable skills and experience include:  

• 5+ years of experience in clinical training for the dental industry

• Dental implant/surgical experience a plus (product sales or training)

• Must have experience with treatment planning software (3D experience a plus).

• Bi-lingual or multi-lingual a plus

• Within an hour to a major airport a must

• Highly developed communication skills (verbal, written & presentation)

• Strong problem solving and strategic thinking

• Strong collaborator who can work effectively with others, with the ability to work independently

• Ability to work flexible hours

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