Call Center Representative Job at Russell Tobin, Columbus, OH

L1IrdzNSMzVKWk9OYXd5a2kycHRpWHlieWc9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Job title: Customer Support/Account Rep

Location: Columbus, OH

Duration: 6months

Pay rate: $19.16/hour

Work Schedule Overview:

Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.

In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.

Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.

Preference Criteria:

We prefer candidates with either a College Degree or Previous Contact Center Experience.

Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.

Key Responsibilities:

Addressing incoming phone calls with a high degree of accuracy and efficiency.

Providing support on cash management products, online services, and general financial inquiries.

Contributing to a fast-paced, team-oriented environment.

Multi-tasking and adjusting quickly to changes in a busy financial service center.

Qualifications:

Preference for a College Degree or Previous Contact Center Experience.

Highly professional, career-driven, and committed to delivering world-class service.

Excellent communication skills and ability to work effectively in a team environment.

Strong aptitude for multitasking and adjusting to fast-paced environments.

Why Join Us:

Opportunity to work with a reputable financial institution.

Dynamic and collaborative work environment.

Competitive compensation package and opportunities for career advancement.

Be part of a team dedicated to delivering excellence in client service.

Job Tags

Work at office,

Similar Jobs

Aveanna Healthcare

Hospice Certified Nursing Assistant CNA Full Time Job at Aveanna Healthcare

 ...The Hospice Certified Nursing Assistant (CNA) is an individual who provides personal care, selected treatment procedures, minimal household tasks and occasional meal preparation under the advisory of a Registered Nurse for individuals with special needs in their homes... 

Addison Group

Customer Service Representative Job at Addison Group

 ...Position: Customer Service Representative Location: Lexington, KY Pay: $20-25/hr Contract: 3+ months Benefits: This position...  ...9:00 a.m.6:00 p.m. Hybrid (onsite Monday/Tuesday/Thursday, remote Wednesday/Friday). We are seeking a Customer Support Specialist... 

Volt

Quality Manager Job at Volt

 ...Join the quality team at a company that designs, develops complete packaging lines. This is the leading system supplier for breweries and beverage producers as well as for the food, chemical and cosmetics industries. As a Quality Manager you will plan,... 

IMRI Technology & Engineering Solutions

Economic Development Lead Job at IMRI Technology & Engineering Solutions

Position: Economic Development Lead Position Summary: The Economic Development Lead will serve as the primary point of contact for all economic development activities, with a focus on advancing DBE/Small Business participation, youth workforce initiatives, and community... 

Wisconsin Community Services

Registered Nurse - Residential Care Center, Type II Job at Wisconsin Community Services

Job Responsibilities: Job Summary Supports the Bakari Center Team with monitoring the physical and mental health needs of the youth residing in the Residential Care Center. Essential Duties and Responsibilities Set-up weekly medications and monitor need...