Call Center Manager Job at Luxury Bath Technologies, Port Huron, MI

L0JLdzN4ZjZLNXFQYnc2bGpHNXNpSEdZekE9PQ==
  • Luxury Bath Technologies
  • Port Huron, MI

Job Description

Call Center Manager – Port Huron, MI
Join a Growing Leader in Bath Remodeling & Accessibility Solutions

At Mobility Remodelers , we’re redefining what bath remodeling means—bringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs. Born from a desire to raise industry standards, we’ve earned a reputation for unmatched quality and workmanship across our full line of acrylic bath and shower systems.

We’re currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI. This is a key leadership role where you’ll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction.

What You’ll Do:

  • Oversee daily call center operations, ensuring smooth scheduling and high-quality customer interactions

  • Recruit, hire, train, and coach a team of Call Center Representatives

  • Manage inbound and outbound calls with a focus on service and sales

  • Coordinate with our sales team to optimize appointment setting and territory coverage

  • Monitor performance metrics and drive results to meet weekly and monthly targets

  • Handle escalated customer issues with professionalism and poise

What We’re Looking For:

  • Proven leadership experience in a call center or customer service environment

  • Strong communication, problem-solving, and organizational skills

  • Ability to thrive in a fast-paced setting and lead by example

  • Proficiency with CRM and scheduling tools

  • Availability to work evenings and weekends as needed

Why Join Us?

We offer a competitive salary plus performance-based bonuses , along with the opportunity to make a meaningful impact in a growing company with a mission-driven culture.

Job Tags

Full time, Weekend work, Afternoon shift,

Similar Jobs

LHH

Commercial Litigation Associate Job at LHH

 ...in the range of $170,000-$190,000 (depending on experience) with excellent bonuses and full benefits, which include 401k, medical, dental, vision, and more. *If you are interested in this role, please submit your resume (Word version) for consideration. You will be... 

Ethos Veterinary Health

Veterinary Nursing Manager Job at Ethos Veterinary Health

 ...Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary... 

Yexgo

Entry-Level Data Entry Clerk Admin (Fully Remote) Job at Yexgo

 ...favorable, professional and safe work environmentBenefitsExcellent weekly paySafe work environmentMultiple shifts are offered from early morning to night and no experience is required.You will have ample opportunity for growthPart-time offered - pick the days... 

Working America Associa

Digital Content Specialist Job at Working America Associa

 ...Support the development of creative assets # Keyword and automated biddingresearch # Regular content ideation development, and publishing # Optimizing content and engagement through various channels including, but not limited to, social media, email platforms, SMS... 

iT Resource Solutions.net,inc

Dental Hygienist Job at iT Resource Solutions.net,inc

 .... Educate patients on oral hygiene practices. Assist the dentist during procedures. Maintain accurate patient records. Manage...  ...and infection control procedures. Qualifications Associate's degree in Dental Hygiene. Current state license to...